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24 of 24 found the following review helpful:
 No longer Mac CompatibleSep 16, 2009
By David T. Alexander
The software is not compatible with 10.6, DO NOT PURCHASE IF YOUR ARE RUNNING 10.6!
20 of 20 found the following review helpful:
Stay away or petition Nuance to upgrade!Jun 12, 2008
By A. Meit
This is a product that Nuance has abandoned for many years. It is not fully Mac designed or friendly. They had to improve installing recently just so it work for being bundled with scanners as a SE. It is not feature parity with its Windows version. After talking with sales/support, I have gotten the impression from them they don't like or understand the Mac market. Don't buy it unless you're willing to fight for a refund. I had to some years ago. I do wish they would improve it so we Mac folks can do some serious OCR work. If you really want a Mac OCR, pound on them to make Omnipage X better, or go with ReadIris, which is OK but not as well done as Windows Omnipage 16. Oh if you are thinking of using a VM tool with Omni16, they wont let you due to how product activation is done. A shame, they could be making money instead of making buyers go elsewhere. But they own the OCR market and can afford to ignore the Mac world. Be warned.
11 of 11 found the following review helpful:
Does not work with Snow Leopard! And no free phone support!Feb 16, 2010
By Maximzodal
A cautionary tale. Nuance offers no free phone support for this, and apparently all, their products. Nowhere on their web page or in the Amazon description do they indicate Omnipage Pro X Mac will NOT install on Macs using Snow Leopard! SL has been out since Aug. 2009!
If you call their technical support number, gleaned from their documents and web page, a phone message points you right back to the web page! I had to call customer services to get the non-free technical support phone number. It took 5 minutes for the "technical", I use the word loosely, person to determine what their Web Page or Amazon information should have told buyers. To add insult to injury, they refuse to pay return shipping! Nuance used to be a fairly good company. Omnipage was a great product while it lasted. I would beware purchasing any of their products.
23 of 27 found the following review helpful:
 Doesn't satisfy this long-time userApr 20, 2003
By Nicolas S. Martin
I've used Omnipage for years, going through almost all the versions since the first. When an upgrade appeared it consistently offered incremental improvements and I rarely had to even glance at the user's manual.Not so with this version. In some key respects it is not apparent how it works even after consulting the manual. There are many more errors in text and formatting. Saves don't even go smoothly. I would guess that something that formerly took me 45 minutes now takes me several hours, including corrections. And I still don't know why the text selection doesn't flow from one page to the next in a multi-page document, as it used to. This product should have been put in the "leave well enough along category."
8 of 8 found the following review helpful:
Does not work on latest versions of OS X!Mar 06, 2010
By K. M. Bouck
"k"
What to say....
1. It simply would not install (OS X Tiger, Leopard, and Snow Leopard). It has very clearly not been updated in a long time, and appear to be an abandoned product. They should not be selling this until they update it to the point that it can at least be installed successfully.
2. Calls to customer support were incredibly painful.
3. Eventually they sent me another installation CD, which supposedly had a different version
4. It also would not install
I can not say this strongly enough: DO NOT BUY.
You will be out $400+, and you will have to deal with a terrible customer support to try and get it working. And in my estimation, you, and they won't be able to get it working.
Perhaps their products are great on Windows - I wouldn't know. But I won't be buying anything from Nuance ever again.
Nuance: Take this product off the market, please. And invest more in your customer support - its terrible.
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